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Using tado°
Learn more about tado° products and services. And learn best practices on how to use them to control your home climate more efficiently.
Is tado° X compatible with other tado° product lines?
What are the individual tado° X devices used for?
How do tado° X devices communicate with each other?
Do I need a tado° Bridge X?
How can I contact tado° Customer Support?
What is a tado° Starter Kit, and what are the differences between versions?
How can I make sure that all my tado° devices are up to date?
Can I use tado° in my bathroom?
Does tado° support Legionnaires' disease protection on my heating system?
How does frost protection work?
How long will it take for my heating system to react to a command given on tado°?
I don't own a smartphone. Can I still use tado°?
Is tado° compatible with electric heating systems?
What are Quick Actions?
What is Air Comfort?
Can I adjust my heating manually on my tado° X devices? How long does a manual change stay active?
Where can I find the serial number and QR code of my tado° devices?
How does Open Window detection work?
How does tado° X control heating setups with both radiators and water-based underfloor heating?
How can I improve my heat pump’s COP?
What is Auto-Assist?
What is Care & Protect?
How do I connect tado° X to my new router/modem or internet provider?
Is tado° compatible with my system boiler?
Is tado° compatible with my boiler?
How can I charge my Smart Radiator Thermostat X?
How do I change the batteries in my Wired Smart Thermostat X or Wireless Temperature Sensor X?
What do the symbols on the Smart Radiator Thermostat X user interface mean?
What do the symbols on the Wired Smart Thermostat X or Wireless Temperature Sensor X mean?
How can I restart my tado° X devices?
How do I do a factory reset on my tado° X devices?
How does the tado° Heat Pump Optimizer X work with my heat pump?
Do I need Smart Radiator Thermostats for all my radiators?
Do I need Smart Radiator Thermostats in the room in which I already have a Smart Thermostat or Wireless Temperature Sensor installed?
What are the best settings for my tado° heating devices during the summer months?
Why does tado° keep heating even after reaching the target temperature?
How does tado° X control underfloor heating systems?
What happens if the batteries in my tado° X device run out?
The Bridge X has disconnected from the internet. How can I fix this?
What is the Balance feature, ‘Optimize Based on Outdoor Temperature’?
How does tado° control radiator heating systems with a central thermostat?
Is tado° compatible with my heat pump?
How does tado° X control Heating Zones? How can I change the Zone Controller of a room?
How can I move a tado° device to a different room in the tado° app?
Can I control hot water with my Smart Thermostat X?
What do the symbols, LEDs, and buttons on the Wireless Receiver X mean?
How does tado° X control radiator heating systems without a central thermostat?
How does tado° control heating setups with a heat pump?
How does tado° X control a multi-zone radiator heating system?
How does tado° control different heating systems?
I have a Daikin heat pump. Can I use a tado° Heat Pump Optimizer?
Do I need a Wireless Temperature Sensor X in a room that already has Smart Radiator Thermostats X installed?
I have a Panasonic heat pump. Can I use a tado° Heat Pump Optimizer X?
How can I rename a room in my tado° Home?
How can I invite others to join my tado° Home?
I'm selling or renting a property that has tado° installed. How do I transfer access to the tado° devices to the new owners/tenants?
How can I remove a user from my tado° Home?
How can I remove mobile devices I don’t use anymore from my tado° account?
How do I remove a tado° X device from my tado° Home?
What happens if I remove a Bridge X from my tado° Home?
How can I delete my tado° user account?
How can I delete my tado° Home?
I'm moving and taking my tado° devices with me. How do I set them up in my new home?
Are there any restrictions on tado° X devices per room/Home and rooms per tado° Home?
Where can I find a history of my heating or cooling activity?
How do I add my consumption data for Energy IQ?
What does Energy IQ show me?
Can I use Dark Mode on my tado° app?
How can I make sure that my Android phone is set up to use the most power-efficient method to determine my position?
How can I remove the battery optimization for the tado° app in Android on Huawei devices?
How can I remove the battery optimization for the tado° app in Android on Xiaomi, Redmi, and Poco devices?
How can I remove the battery optimization for the tado° app in Android?
How can I turn off the battery optimization for the tado° app in Android on Samsung devices?
How do I enable background app refresh in the iOS Settings?
How do I enable background data in the Android settings?
How do I enable the Location Based Services in iOS?
How do I enable the Location-Based Services on Android?
How do I keep mobile data activated for the tado° app on iOS?
How do I know how often tado° turns my heating system on and off?
What are the smartphone settings for optimal Geofencing on iOS devices?
What are the smartphone settings for optimal Geofencing on Android devices?
What does Energy Savings show me?
What does Home and Away mean?
What happens to the Geofencing Skill when my phone is off?
What is Savings Advice?
Why should I always leave Wi-Fi on on my smartphone?
What is Balance for Heat Pumps?
How do I set up tado° Balance for Heat Pumps?
Can I adjust the temperature manually on my app? How long does this manual change stay active?
What does Energy IQ show me if I have a Heat Pump Optimizer X?
What is Flow Temperature Optimization?
How can I improve my heat pump’s heat curve with tado°?