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How can I remove mobile devices I don’t use anymore from my tado° account?

Written by tado°

For Geofencing to work properly, we recommend that you remove any mobile devices that are no longer in use from your account.

To remove a mobile device, please do the following:

  1. Open the tado° app.

  2. Go to More > Account > Mobile devices.

  3. Select the device you want to remove.

  4. Select Remove device.

  5. When the confirmation message appears, select Remove to confirm.

After you remove the device, tado° will no longer display it on your Geofencing screen or use its location for Geofencing.

Note: You can remove only your own devices, regardless of whether you are an Admin or a regular user.

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