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How do I connect tado° X to my new router/modem or internet provider?

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Written by tado°
Updated over a week ago

First, set up your router/modem and make sure it is connected to the internet.

Bridge X

If your network credentials have changed, you’ll need to do a Wi-Fi reset on your Bridge X. Hold down the WPS button for 5 seconds. The Wi-Fi LEDs will light up once the Bridge has reconnected to the Wi-Fi.

Heat Pump Optimizer X

If your network credentials have changed, you’ll need to reconfigure the Wi-Fi connection on your Heat Pump Optimizer X, then reinstall it in the tado° app in Settings > Rooms & Devices > Add device.

Wireless Receiver X

If your network credentials have changed, you’ll need to do a Wi-Fi reset on your Wireless Receiver X. Hold down the Boost Heating button for 5 seconds. All LEDs will light up for 1 second, then the device will automatically reconnect to your network.

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