Were you looking for How can I delete my tado° account? (if you don’t want to use tado° anymore) or How can I remove a user from my tado° Home? (if a person no longer needs access to a specific tado° Home)?
Your tado° Home contains information about your tado° devices, room setup, data from your Climate Report and your schedules.
If you want to delete your tado° Home, follow these steps in the tado° app:
Go to Settings > Home Details.
Select Delete Home. A pop-up message will appear.
Set the toggle to on.
Select Delete Home Permanently.
Enter your email address to confirm.
Select Delete.
Please note: once you delete your Home, you won’t be able to control your heating or AC with the app through your tado° devices or using services like Google Assistant or Amazon Alexa. All the data saved in your Home will be permanently deleted. Once deleted, your Home can’t be restored.
Your tado° account won’t be deleted when deleting your Home.
You can always reinstall your devices using your tado° account. In this case, log in with your credentials and create a new tado° Home.