If you have already installed your device, the quickest way to find the serial number is in the tadoº app.
If you are installing a tadoº X device, you can find the serial number and QR code on the Get Started leaflet in the box or printed on the device.
If you are installing a V3+ device, you can find the serial number and other registration information printed on the device.
In the app:
Go to Settings > Rooms & Devices. The serial number appears just below the device name on the list. Tap on the device to enter the device screen, where you can use the copy function.
tado° X devices
In the box:
tadoº X devices come with a Getting Started leaflet in the box, where you can find the QR code to download the tado° app and the serial number and QR code to register your device.
On the device:
You can find the serial number and QR code needed to register your devices on the devices themselves.
Bridge X
You can find the registration details on the bottom of the device.
Wireless Temperature Sensor X
Remove the cover of your Wireless Temperature Sensor X to find the registration details on the back of the device.
Wired Smart Thermostat X
Remove the cover of your Wired Smart Thermostat X to find the registration details on the back of the device.
Smart Radiator Thermostat X
Remove the battery pack from the base of your Smart Radiator Thermostat X to find the registration details on the underside of the device.
Wireless Receiver X
Remove the cover of the Wireless Receiver X to find the registration details on the front of the device.
The Wireless Receiver X (Programmer with Hot Water Control)
The Wireless Receiver X
Heat Pump Optimizer X
You can find the registration details on the back of the device.
tado° V3+ and previous devices
All the information you need to register your tado° devices is printed directly on them: serial number, auth code, and QR code.
Save a hard copy
These tado° devices come with:
a removable sticker containing their registration information, and
a guide booklet (only for Starter Kits).
Paste the device stickers in the booklet. Then, write the name of the relevant room in your tado° Home below, for future reference.
Internet Bridge
You can find the registration details on the back of the device.
Wireless Temperature Sensor
Remove the cover of your Wireless Temperature Sensor to find the registration details on the back of the device.
Smart Thermostat
Remove the cover of your Smart Thermostat to find the registration details on the back of the device. Some Smart Thermostat models have a screw on the bottom edge. So you’ll need to use a screwdriver to open the device.
Smart Radiator Thermostat
Remove the mounting bracket from your Smart Radiator Thermostat to find the registration details on the body of the device.
Wireless Receiver
Use a screwdriver to loosen the screw from the bottom edge of your Wireless Receiver. Then, remove the cover to find the serial number on the back of the device.
The Wireless Receiver - Programmer with Hot Water Control (UK)
The Wireless Receiver (EU)
Smart AC Control
You can find the registration details on the back of the device.
