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Troubleshooting
Facing issues? Learn how to fix problems with tado° products and services on your own.
My boiler shows an error code while installing tado°. What can I do?
How can I improve the range and stability of my Thread network?
What should I do if my tado° X device can’t connect during the installation?
What should I do if my Smart Radiator Thermostat X fails during the mounting process?
My Heat Pump Optimizer X has disconnected from the Internet. How can I fix this?