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What do I need to do when the internet provider is changed?

tado° avatar
Written by tado°
Updated today

First, set up your router/modem and make sure it is connected to the internet.

Bridge X

If your network credentials have changed, you’ll need to do a Wi-Fi reset on your Bridge X. Hold down the WPS button for 5 seconds. Then, use either the Simple Setup method (WPS) or use Wi-Fi credentials to reconnect it.

Heat Pump Optimizer X

If your network credentials have changed, you’ll need to reconfigure the Wi-Fi connection on your Heat Pump Optimizer X, then reinstall it in the tado° app in Settings > Rooms & Devices > Add device.

Wireless Receiver X

If your network credentials have changed, you’ll need to do a Wi-Fi reset on your Wireless Receiver X. Hold down the WPS button for 5 seconds. Then, use either the Simple Setup method (WPS) or use Wi-Fi credentials to reconnect it.

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