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Why did I receive a message that my installation instructions are not ready yet?
Why did I receive a message that my installation instructions are not ready yet?
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Written by tado°
Updated over 2 years ago

We provide step-by-step instructions for your devices in the tado° app. This helps you install your tado° devices quickly and easily.

In a few cases, our Technical Support team needs to prepare customised instructions for your system, this can take some time. That’s why you’ve received a message that the installation instructions aren’t ready yet.

Please wait until you receive these instructions before starting to install tado°.

Otherwise, the system may not work correctly or may even be damaged.

If you’ve already uninstalled your existing devices, please temporarily remount them. This allows you to heat your home while waiting for instructions.

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